Terms of Sale

Responsibility

By confirming the purchase, the user declares to have read the conditions described here and the general conditions of the site. The buyer is responsible for the correct registration of the data and addresses chosen by him in the formulation of the order, he can himself, in the event of an error and before the order is shipped, to modify the addresses, cancel and modify the quantity of the purchased items, using the functions present in your order status. The availability reported in our catalog is to be considered non-binding, sometimes the quantity reported may not correspond to the actual stock in the warehouse, sometimes causing delays in processing the order (in rare cases even 7/10 days), however until we ship the buyer has the option to cancel the order and obtain a refund of the payment. Any right of the Customer to compensation for damages or compensation for direct or indirect damage to people and/or things caused by delays in the delivery of orders is excluded. For each order placed, Linus Records issues the electronic invoice when the address with all the billing data is provided; if this data is not provided the sale is recorded as a private sale.

Shipping

Orders are shipped via SDA/POSTE and UPS courier, always provide a valid shipping address where someone is always present during the day for collection, the name of the address must be present on the intercom or bell of the destination street number .

Return

Pursuant to art. 5 Legislative Decree 185/1999, the Customer has the right to withdraw from the purchase within 10 working days from the date of receipt of the goods. The right of withdrawal is exercised by sending a written communication within the established deadline. If the withdrawal is due to defective or incorrect goods, Linus Records assumes the burden of collection by agreeing the date and deadline with the buyer; if the withdrawal is requested due to an error or simple change of mind on the part of the buyer, the cost the return is your responsibility. The item must be returned intact and without tampering or damage. We refund the customer the entire amount paid.

Warranty

The products sold by Linus Records, in the HiFi and electronics categories are covered by the manufacturer's conventional warranty. The manufacturer's conventional warranty is provided according to the methods illustrated in the documentation inside the product packaging. This guarantee is reserved for the private consumer (natural person who purchases the goods) for purposes not related to his professional activity, or who makes the purchase without indicating the VAT number. For non-electronic products, Linus Records guarantees for any manufacturing defects or goods that do not conform to the description. After checking with the buyer, we will replace or refund the product.